| What does pre-ordering a product means?
Pre-ordered products are available to purchase now and will be shipped to you as soon as we receive them at the OutletCryptoMarket warehouse.
On the product information page, you will find the current ETA. This is the estimated date that our suppliers have given us for stock to arrive at OutletCryptoMarket.
Your order will be shipped out on the day that the stock arrives at OutletCryptoMarket, with the rare exception that it arrives too late in the day, in which case it will be sent the following day.
You will be charged for the partial or full payment at the placement of the order. We will send email updates to you to confirm estimated arrival dates.
You can cancel your order any time before it ships.
If it has already shipped and you decide to return it, it must be unopened, and you may be charged the cost of the return shipping- in this case, the refund will be issued after we receive the ordered items at our warehouse.

| Why do you take payments for pre-ordered products?
The payment you make on a pre-order will guarantee your position in a queue. This qualifies as confirmed orders that are shared with the manufacturers who allocate the supply to us accordingly. In the past, where funds were not taken, speculative orders were placed across several sites by customers. This means the allocations to suppliers could not be accurately determined and wrong allocations were made to the wrong retailers. Charging for a queue is why we call it a pre-order and it guarantees a queue position.
The pre-order payment is 20% of the product price. The product’s price is fixed at the time of the purchase. If the price increases, you’ll still pay the lower price. The second payment will be made when the items are ready to be shipped.

| Some “pre-order” products have fairly close shipping dates. Why this status?
The answer is: we are honest in business and we are honest about our stock.
If you purchased crypto mining equipment in the past it’s almost certain that you encountered this issue with some websites/vendors and you know what we are talking about. Many shops have the dishonest practice of advertising their products as being in stock when in fact they are not. They will take the customer’s money and when the agreed shipping date is coming close they will invent excuses and invent delays putting the blame on the manufacturer. When in reality they didn’t have the product(s) in the first place and they supplying their stock based on already placed orders. And then the customer has no choice but to wait and has his money blocked, the crypto market is volatile, the customer loses money, and so on and so forth.

This will never happen when you place an order with OutletCryptoMarket!
The status “In stock – Ships the next business day” means exactly that: we physically have the products in our warehouse ready to be shipped the next day.

“PRE-ORDER (Ships in 15-20 Bussiness Days)” – applies to restock products – the arrival date of that particular product in our warehouse is the one displayed on the product page. Once the products arrive they will be shipped the same day or the next day to our customers. If any delays that are not under our control are to be expected we will update our customers about the new shipping date and we will always offer the refund option or a discount voucher that the customer can use on the next order.

“PRE – ORDER” status on miners announced by the manufacturers  ( with approximate release date ) but not yet released on the market –  we have no control over the shipping date. The dates displayed on the product page is the one announced by the manufacturer.

| When will I receive my pre-ordered products?
OutletCryptoMarket strives to ship pre-orders as soon as they are received in our warehouse. Our goal is to ensure timely delivery of the pre-ordered miners on, or around, the actual release date of the product.
Your pre-order will be shipped as soon as it’s available for release. Using free shipping, you should receive your order within 5 -7 days of its release (in rare cases, it may take up to 10 days). To ensure a speedier delivery, alter your shipping option when you place your pre-order and choose Express Shipping at an additional charge.